Services

The Lucky Skill service package includes:

• hosting
• software management solutions
• 24/7 technical support
• integrated back office tools
• regular new games and features development   
• full training with business setup
• training for operators and staff
• ongoing loyalty program development
• online monitoring and fraud control
• ongoing tournaments
• full language localization
• single-skill and multi-skill game platform

Hosting

Lucky Skill Ltd. provides web hosting for the site and the gaming servers. The games are maintained on servers upholding the highest levels of redundancy, scalability, and security. Hosting is an integral part of Lucky Skill’s service.

Security

Lucky Skill Ltd. offers the latest in security technology. This includes firewall systems, advanced secure transaction technology, and state–of-the-art Internet security systems which protect and secure the entire system. Lucky Skill Ltd. has implemented the most advanced security measures available. All financial information is encrypted for additional safety. Lucky Skill will continue to integrate the latest security technology into all of its products.

Payment

Lucky Skill Ltd. accepts a variety of online payment methods including major credit cards, Neteller, and other e-cash solutions.

Back Office 

All Lucky Skill online transactions are constantly monitored and recorded. By using the Lucky Skill Ltd. administration tools, it is a simple task to generate a detailed report regarding game statistics, financial behavior, player behavior, operators’ characteristics, etc.

Loyalty Program

Lucky Skill Ltd. provides operators with tools to run and execute an integrated loyalty program. The loyalty program is managed and designed with maximum flexibility to run and manage the program using the advanced back office tools.

Ongoing Monitoring

Lucky Skill systems are monitored 24/7 by unique software monitors that react and alert immediately upon occurrence of any irregular activity. Our fraud-control team is on guard and will promptly manage any suspicious activity.  

Support

Our support team welcomes your comments and suggestions. We work 24 hours a day, 7 days a week to better serve you. Our response time is one of the shortest in the industry.